Privacy Policy
This Privacy Policy explains how Shaahi Biryani ("we," "us," or "our") collects, uses, and protects your information when you use our mobile app and website (together, the "Services"). By using the Services, you agree to this policy.
Information We Collect
- Account information — your name, email address, and phone number when you create an account.
- Order information — items you order, order history, pickup or delivery selection, and any delivery address and special instructions you provide.
- Payment information — card payments are processed by our payment provider, Stripe. We do not store or have access to your full card number; Stripe handles card data directly and securely.
- Loyalty & rewards — points you earn and redeem, and your rewards tier.
- Device & notification data — if you enable notifications, a device token used to send you order-status updates.
- Usage information — basic technical data (such as app version and general activity) needed to operate and improve the Services.
How We Use Your Information
- To take, prepare, and fulfill your food orders (pickup and delivery).
- To process payments and send receipts.
- To run our loyalty/rewards program.
- To send order-status updates and respond to your requests.
- To operate, secure, and improve the Services.
How We Share Information
We do not sell your personal information. We share information only with service providers who help us run the app, and only as needed to provide the Services:
- Stripe — payment processing. See Stripe's Privacy Policy.
- Supabase — secure hosting of your account and order data.
- Apple / Google / Expo — delivery of push notifications, if you enable them.
We may also disclose information if required by law or to protect the safety, rights, or property of our customers or business.
Data Retention & Deleting Your Account
We keep your information for as long as your account is active or as needed to provide the Services and meet legal, tax, and accounting obligations.
You can delete your account at any time directly in the app: open Profile → Delete Account. This removes your account and associated personal profile data. Some order and payment records may be retained where required for legal, tax, or fraud-prevention purposes.
Security
We use industry-standard safeguards to protect your information, including encrypted connections and access controls. No method of transmission or storage is 100% secure, but we work to protect your data.
Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Your Choices & Rights
- Access or update your account information in the app.
- Turn notifications on or off in your device settings.
- Delete your account as described above.
- Depending on where you live, you may have additional rights over your data; contact us to exercise them.
Changes to This Policy
We may update this policy from time to time. We will post the updated version here with a new "Last updated" date.
Contact Us
Shaahi Biryani
3421 E Renner Rd, Suite 110, Plano, TX 75074
Phone: (469) 960-3300
Email: sales@shaahibiryanidfw.com